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ADDRESS: test, test, 147852
ABOUT US
ABOUT US
Customer Service Representative
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Collision Repair
COMPENSATION
RESPONSIBILITIES
As a Customer Services representative, your main duty is to help customers with their inquiries regarding their vehicle repairs and services provided at the collision centre. You must have exceptional skills in handling and resolving complaints, as well as excellent communication and data entry abilities. Your primary goal is to provide accurate information and ensure customer satisfaction. Responsibilities include; • Receiving and placing customer service telephone calls • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism • Resolving customer complaints, managing database records, drafting status reports on customer service issues • Data entry and research as required to troubleshoot customer problems • Speak with customers to discuss damages, repair process and timeline and costs.
QUALIFICATIONS
- Trades License (Qui in qui ex quam l)
- Trade Certifications (Tempor perspiciatis)
- Training Certifications (Anim optio in et al)
- Education (Iste ut odio incidun)
- Automotive Industry Experience (Est repellendus Nu)
- Driver's License
- Friendly Personality
- Ability to learn quickly and proficiently
- Creativity and Innovation
- Flexibility
- Developing others
- Problem solving skills
- Team building/Teamwork
- Always punctual
- Adaptability
- Leadership
- Confidence
- Interpersonal skills
- Reliability
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