Customer Service Representative

Customer Service Representative

Planned Start Date: March 20, 2024

Location: 35 Looker Dr

Language: Tagalog, Vietnamese

Business Type: Collision Repair

Type of Employment: Full Time

Contract Type: Coop Student

About Us

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Job Details

As a Customer Services representative, your main duty is to help customers with their inquiries regarding their vehicle repairs and services provided at the collision centre. You must have exceptional skills in handling and resolving complaints, as well as excellent communication and data entry abilities. Your primary goal is to provide accurate information and ensure customer satisfaction.

Responsibilities include;

• Receiving and placing customer service telephone calls

• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism

• Resolving customer complaints, managing database records, drafting status reports on customer service issues

• Data entry and research as required to troubleshoot customer problems

• Speak with customers to discuss damages, repair process and timeline and costs.


Qualifications

  • Trades License ()
  • Creativity and Innovation
  • Flexibility
  • Problem solving skills

Job Perks

Our employees truly matter to us! That's why we offer:

  • RRSP Match
  • Pension
  • Paid Training

Type of Pay

Flat Rate


Compensation

Starting at - $18.00

Bonus


Schedule:

  • Monday-Friday
  • 8:00am – 5:00pm

If this position appears to be something that interests or drives you, please submit your information to us below!

We are looking forward to hearing from you soon!

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