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The role of the General Manager is to lead and direct the Auto Repair shop, with the primary objective of achieving the company’s financial and business goals. The General Manager is also responsible for setting an example for the staff and being a key figure within the company. Additionally, they must ensure that proper policies and procedures are in place and support the team to surpass company targets for performance and growth.

Responsibilities include:
• Ensure the shop is hitting and achieving sales goals and performance numbers
• Lead the team, analyze performance, and execute sales strategies
• Responsible for the recruitment, training, scheduling, development, and performance management of all employees
• Support management with handling customer and employee concerns with professionalism and care
• Support the General Manager in the implementation of business events