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The Parts Advisor’s role will be responsible for assisting all mechanics and customers in purchasing needed parts and supplies. The person hired for this role will have the responsibility of meeting monthly sales and gross forecasts, along with actively pursuing parts business. They will report directly to the parts manager. Their job duties will include keeping track of all incoming and outgoing parts for the collision centre, as well as finding available parts when the centre is out of stock.

Responsibilities include:

• Order Preparation: Picking parts for customer orders and checking the availability of stock from various enquiries

• Sales and Customer Service: Through in-bound and out-bound telephone enquiries, walk-in customers, and internet enquiries you will be developing customer relationships by providing good product knowledge and creating an effective first impression

• Stock Control: Ensuring consumables and service parts are regularly replenished, providing a swift service to the workshop and other departments as well as trade/retail customers